Terms & Conditions

**Effective Date: April 03, 2025**  

**Last Updated: April 03, 2025**

 

Welcome to Ostopaix.com. These Terms and Conditions ("Terms") govern your use of our website, [Ostopaix.com](https://www.ostopaix.com) (the "Site"), and your purchase of items designed for individuals with a colostomy. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

 

1. Use of the Site

 

Eligibility

You must be at least 18 years old to use the Site or make purchases. By using Ostopaix.com, you represent that you meet this age requirement.

 

License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not:

- Modify, copy, or distribute Site content without permission.

- Use the Site for illegal activities or to harm others.

- Attempt to hack, disrupt, or overload the Site.

 

We may suspend or terminate your access if you violate these Terms.

 

2. Products and Orders

 

Product Descriptions

We strive to accurately describe our novelty items on Ostopaix.com. However, we do not guarantee that all descriptions, images, or colors are 100% accurate due to factors like lighting or screen settings. Products are sold “as is,” subject to availability.

 

Pricing

Prices are listed in U.S. dollars (USD) and exclude shipping costs and applicable taxes, which will be added at checkout. We may change prices at any time without notice, but this won’t affect orders already placed.

 

Order Acceptance

Your order is an offer to buy. We reserve the right to accept or reject orders for any reason, including stock issues, payment problems, or suspected fraud. If we reject your order, we’ll notify you and refund any payment.

 

Payment

We accept payments via [list methods, e.g., credit cards, PayPal]. You agree to provide accurate billing information and authorize us (or our payment processor) to charge the total amount, including taxes and shipping.

 

3. Shipping and Delivery

 

Shipping

We ship to addresses in the United States. Shipping costs and estimated delivery times are provided at checkout. We’re not responsible for delays caused by carriers, customs, or events beyond our control (e.g., weather).

 

Risk of Loss

Ownership and risk of loss transfer to you once your order is handed to the shipping carrier.

4. Returns and Refunds

 

Return Policy

We want you to love your Ostopaix.com purchase! If you’re not satisfied, you may return unused, unopened items within 30 days of delivery for a refund or exchange, subject to these conditions:

- Contact us at [Your Email Address] for a return authorization.

- Return shipping costs are your responsibility unless the item is defective or incorrect.

- Refunds exclude original shipping fees.

 

Defective Items

If an item arrives damaged or defective, notify us within 7 days of delivery. We’ll provide a prepaid return label and, upon inspection, offer a replacement or refund.

 

Processing

Refunds are issued to your original payment method within 10 business days of receiving the return.

 

5. Intellectual Property

 

All content on Ostopaix.com (e.g., text, images, logos, designs) is owned by us or our licensors and protected by copyright, trademark, and other laws. You may not use our content without written permission, except for personal shopping purposes.

 

6. User Conduct

 

You agree not to:

- Post false, harmful, or illegal content in reviews or communications.

- Impersonate others or misuse the Site.

- Interfere with the Site’s functionality (e.g., via viruses or bots).

 

We may remove any user content that violates these Terms.

 

7. Disclaimers and Limitation of Liability

 

Disclaimers

The Site and products are provided “as is” without warranties, express or implied (e.g., merchantability or fitness for a particular purpose). We don’t guarantee the Site will be error-free or uninterrupted.

 

Limitation of Liability

To the fullest extent permitted by law, Ostopaix.com, its affiliates, and partners are not liable for indirect, incidental, or consequential damages (e.g., lost profits) arising from your use of the Site or products. Our total liability is limited to the amount you paid for the product in question.

 

8. Indemnification

 

You agree to indemnify and hold us harmless from any claims, losses, or damages (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of others’ rights.

 

9. Governing Law and Disputes

 

These Terms are governed by the laws of Pennsylvania, without regard to conflict of law principles. Any disputes will be resolved in the state or federal courts of Erie County, Pennsylvania, and you consent to their jurisdiction.

10. Changes to These Terms

 

We may update these Terms at any time. Changes will be posted here with an updated “Effective Date.” Your continued use of the Site after changes means you accept the new Terms.

 

11. Termination

 

We may terminate your access to Ostopaix.com at our discretion, with or without notice, for any reason—including violation of these Terms.

 

12. Contact Us

 

Questions about these Terms? Reach out:  

- **Email:** [Your Email Address]  

 

Thank you for shopping at Ostopaix.com—where we bring a little more paix to your day!