Privacy Policy
Privacy Policy
Effective Date: April 03, 2025
Last Updated: April 03, 2025
Welcome to Ostopaix.com. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Ostopaix.com, or purchase our items designed for individuals with a colostomy. By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
We collect information from you in various ways when you interact with our Site. This includes:
a. Personal Information You Provide
Contact Information: Name, email address, phone number, and shipping address when you place an order or contact us.
Payment Information: Credit card details, billing address, or other payment data processed through our secure payment processor (we do not store this information directly).
Account Information: Username, password, and order history if you create an account on our Site.
Communications: Information you share when you email us, use our contact form, or engage with customer support.
b. Automatically Collected Information
Usage Data: Pages visited, time spent on the Site, IP address, browser type, device type, and operating system.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to enhance your experience, analyze Site performance, and deliver personalized content. (See Section 6 for more on cookies.)
c. Information from Third Parties
We may receive information from third-party services (e.g., payment processors, shipping partners, or analytics providers) to fulfill orders or improve our Site.
We do not knowingly collect sensitive health information about your colostomy or medical condition unless you voluntarily provide it (e.g., in a support email). Such information, if shared, will be treated with the utmost care.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders for novelty items, including shipping and payment processing.
- Communicate with you about your purchases, account, or inquiries.
- Improve our Site, products, and customer experience through analytics and feedback.
- Send you promotional emails, newsletters, or offers (you can opt out at any time—see Section 8).
- Prevent fraud, enforce our Terms of Use, and comply with legal obligations.
- Personalize your experience, such as recommending products tailored to your interests.
3. How We Share Your Information
We do not sell your personal information. We may share it only in these cases:
-Service Providers: With trusted third parties who assist us in operating the Site, processing payments (e.g., Stripe, Shopify, PayPal), shipping orders (e.g., USPS, UPS), or providing analytics (e.g., Google Analytics). These providers are contractually obligated to protect your data.
-Legal Requirements: If required by law, court order, or government authority, or to protect our rights, property, or safety.
-Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
4. Your Choices and Rights
You have control over your information:
- Account Management: Update or delete your account by logging in or contacting us.
- Marketing Communications: Unsubscribe from emails using the link in any message or by contacting us at [Your Email Address].
- Cookies: Adjust your browser settings to refuse cookies (though this may affect Site functionality).
If you’re in California or the EU, you may have additional rights (e.g., to access, delete, or correct your data). See Section 9 for details.
5. Data Security
We use reasonable technical and organizational measures (e.g., encryption, secure servers) to protect your information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies to:
- Keep you logged in.
- Remember your preferences.
- Analyze Site traffic.
You can disable cookies in your browser, but this may limit features like adding items to your cart. We may also use third-party tools like Google Analytics, which have their own privacy policies.
7. Third-Party Links
Our Site may link to external websites (e.g., social media, payment processors). We’re not responsible for their privacy practices. Review their policies before sharing information.
8. Opting Out of Marketing
We may send you updates about new novelty items or promotions. To opt out:
- Click “Unsubscribe” in any email.
- Email us at [Your Email Address] with “Opt Out” in the subject line.
9. Your Privacy Rights
Depending on your location, you may have rights like:
- Access: Request a copy of your data.
- Correction: Fix inaccurate information.
- Deletion: Ask us to delete your data (subject to legal exceptions).
- Opt-Out of Sale: We don’t sell data, but you can opt out of targeted ads via cookie settings.
To exercise these rights, contact us at Ostopaix@gmail.com. We’ll respond within 30 days (or as required by law).
10. Children’s Privacy
Our Site is not intended for children under 13. We do not knowingly collect data from minors. If we learn we’ve collected such data, we’ll delete it promptly.
11. International Users
Our Site is hosted in the United States. If you’re outside the U.S., your data will be transferred here and subject to U.S. laws, which may differ from your local regulations.
12. Changes to This Policy
We may update this Privacy Policy as our business evolves. Changes will be posted here with an updated “Last Updated” date. Check back periodically.
13. Contact Us
Questions? Reach out:
- Email: Ostopaix@gmail.com
Thank you for trusting Ostopaix.com with your privacy!